It’s Monday and all so really this and feel better about humanity.
Morehouse professor hailed for babysitting student’s child in class
Category: People
Alibaba Bets on Frenchman to Lead High-Stakes Southeast Asia Expansion – Bloomberg
I’m not a huge fan of the product but I use it from time to time and it works, but let’s admit that Singapore is easy.
I used to use redmart but saw no reason to when amazon prime arrived. Personally I think it’s a mistake that they are rolling redmart into the platform but I am sure they have their reasons.
All that aside I think appointing Pierre is the right move and good to see Alibaba learning a trick or two. Pierre has the history and knows what he is doing. The competition will be stiff but I think having a founder in charge is a better look versus what it looked like Alibaba was planning to do.
Congrats and good luck!
Pierre Poignant will have to vanquish well-funded regional rivals if he is to achieve Alibaba’s vision of becoming a global player.
Customer Service :: Example Stripe
This is why I like cruising twitter sometimes.
You will see perfect examples of a good thing in action.
Take this tweet for example:
This is the founder of Stripe responding to Andrew Hyde, will admit also reasonably famous, saying he could help Andrew with a tech issue.
Patrick could have waited for someone else to respond but I am sure he knew that responding right when he saw would delight Andrew and practically anyone who saw the interaction.
No wonder Stripe is so successful.
Customer service is one of the best forms of virality on the planet.
We didn’t see this coming | Bill Gates
Read the whole thing. So enlightening and they really do some amazing work.
I love the closing bit.
We didn’t see this coming | Bill Gates:
One last surprise (maybe)
We get asked a lot these days whether we’re still optimistic about the future. We say: Absolutely. One reason is that we believe in the power of innovation. But an even bigger reason is that we’ve seen firsthand that for every challenge we’ve written about in this letter, there are people devoting their ideas, their resources, and even their lives to solving them.When we’re feeling overwhelmed by negative headlines, we remind ourselves that none of us has the right to sit back and expect that the world is going to keep getting better. We have a responsibility to do everything we can to push it in that direction.
In that way, we’ve found that optimism can be a powerful call to action. And it has a multiplier effect: The more optimists there are working for a better future, the more reasons there are to be optimistic.
No thank you, Mr. Pecker – Jeff Bezos – Medium
Wow. This is amazing.
America is run by such an ass with so many crooked friends.
I still think we will look back and mark the rise of the Trump as the beginning of the fall of America.
State Of Play In Media (Martin Sorrell, S4Capital & Scott Galloway L2) | DLD 19 – YouTube
Reasons For Optimism (Albert Wenger, Union Square Ventures) | DLD 19 – YouTube
Invisible asymptotes — Remains of the Day
Super long! But amazing read.
I always learn a thing or two from Eugene that I carry around with me all the time.
This is Marketing | Seth’s Blog
Picked up Seth’s new book – https://amzn.to/2srVA9T.
Will let you know what I think when done.
Here is Seth talking about it :: This is Marketing | Seth’s Blog.
The Sewage Diver
Speechless.
The Sewage Diver
— Read on kottke.org/19/01/the-sewage-diver
Dreampipe's Blog 