Microsoft is only missing the apps…

Excellent read here by Aulia :: https://medium.com/adventures-in-consumer-technology/picking-up-nokias-last-flagship-phone-ad6576cf06dc

Bummer it’s on medium…

As I read the article I nod my head and concur that it sounds like a great phone and the camera is amazing. My wife has asked about these phones before cause she wants the best camera but I always warn her that in the end she will hate the phone. Yes HATE it. Why?

That’s very simple. The apps suck.

The Lumia 930 a great mobile device that’s let down by the lack of third party app support in terms of quality if not selection but the popular apps are there and functional and the lack of polish doesn’t seriously affect their usage (except maybe for Path and Flickr, which at this point are just ridiculously bad).

Microsoft will never be able to crank out enough of their own apps to fix this issue. They also seem to be unable to properly prime the pump.

What you see then is a bunch of 3rd rate apps with some of them even being from first rate companies who have been convinced by someone in marketing to build the app (they were promised promotional love by Microsoft). The app is built, probably outsourced, and it works but it doesn’t compare to the same app on iOS or Android. Those apps were written by the core team cause they know that they have to excel – it is where all the competition and customers are.

For this issue we only have Microsoft to blame. They tried to incentivize a lot of devs but they did it the wrong way – they created an open door policy around getting apps built. This didn’t work well cause it was just devs chasing easy money.

What they should have done and still refuse to do is help folks with category leading apps on either iOS or Android to build something for Microsoft.

Let me highlight my own experience with Spuul. Microsoft was willing to help pay for a Spuul windows app but we told them over and over we see no reason to have one – our website works just fine on IE. This flummoxed then because they were focused on pushing windows – we all know now that didn’t go so well.

Then they offered to help coach us with design and said there were even some design resources we could use to outsource the work to but we told them we have our own designer. They seem to think if they help with design that all the apps will look cool but they don’t realize that design is only half of it – you still need to build a great app.

We asked if we could take the design money and use it to outsource the code since we don’t have the expertise on the Microsoft stack. Nope – the money was only available for design.

So we did nothing.

Months later we finally got a phone out of them so we could test our designs some and model app behaviors. Getting this phone was like getting a tooth pulled – it’s funny to me that Microsoft thinks all of us have their phones. They sure seem to hand them out like candy to bloggers. Newsflash – bloggers don’t make apps Microsoft – you need apps more than you need bloggers writing about cool phones that are missing cool apps.

Microsoft is a big company – they could fix this problem. Hand out phones. Design kits and IDE kits. Give every real startup or company with a good app some cash to outsource development to – a starter package of sorts. Offer every certified app a discount on App Store transaction fees and give each app a week of promotion.

Prime the pump in a methodical way.

Otherwise be prepared to keep reading blogs about cool phones that don’t have any cool apps.

Your move Microsoft.

Ps. I will add that even when I approach Microsoft to concur that I will build a Spuul app they still will not put in writing they will promote it. So they offer zero incentives to take a risk. Yes – spending a startups resources to build for Windows Phone is a risk.

Roku is going for it – an IPO that is!

Updated

https://gigaom.com/2014/10/24/roku-could-file-for-ipo-soon-raise-as-much-as-150-million/

Guess they really want to go all the way whisk the getting is still good.

I personally don’t find the devices that impressive but I admire their persistence. As far as their TV endeavors I applaud anyone trying to do a better job at smart TV’s than the smart TV goons but that’s not too high a hurdle. Problem I have with Roku is that for international content it is essentially a closed platform due to the exclusive deal with DISH – hopefully that will eventually dissolve and Roku can expand their app offering.

Clearly Apple and Google will be the biggest contenders, the new Android TV looks good on paper, but Apple TV is in serious need of a refresh to compete effectively.

Maybe Roku can clean up on the smart TV ecosystem, apart from the biggies like Samsung and LG, while expanding their devices and apps.

To do this though they need cash and lots of it.

https://gigaom.com/2014/10/22/roku-raises-25-million-in-additional-funding/

Google vs Apple

Say what you will but this is the battle of our times. Why do I feel that way? Cause I still believe the mobile phone or let’s say the handheld computer that is always on, always connected to the Internet and happens to be in our pockets that is able to make and receive calls – is the biggest thing since sliced bread. It just is – bottom line.

There are still years to go for this global phenomenon to play out. Years.

That being said, even if you do not agree, it means that the biggest two companies in the world who control this ecosystem are Apple and Google.

You can click the Google or Apple categories on my blog to see what I have written before. I am not a fanboy. I am a realist. I started with Android and moved to Apple. As a startup wanting to dominate the world – I am fluent in managing teams shipping both Apple and Android apps. I won’t get into which app to build first or which platform is bigger or better – if you expect global domination then you have to ship Apple and Android apps. Period.

I won’t lie – there are reasons to like one platform over another but lately I have to admit that Google is pulling ahead. Not in hardware, software but in other places – sheer scale, better app store tools and in relationship building.

Knowing people is a big thing – it trumps developer docs, forums and conferences. I do my best to network and I think it’s important to reach out to folks you know when you need some help. Knowing people is a huge asset.

Do I know anyone in Apple for SEA region? No – only one developer contact who doesn’t respond to me much. Do I know anyone in Google SEA? Yes – many. Did I hunt them down? No – they hunted me down.

It started with someone from Adx and then grew into other connections from various departments and groups. Then it was over to some Android folks and then it is suddenly a meeting with four Android folks from around the region. Yes – they called me.

They updated me on the latest Android news, talked through some issues we had and gave us some guidance with our Google strategies. Was it groundbreaking or earth shattering? No – but is was helpful, meaningful and personal.

Does it make my team and I feel closer to Google? Yes. Do I feel even farther away from Apple as a result? Yes.

Apple seriously needs to step up their game. The OS’s are buggy, the developer support is weak and the App Store needs a redo.

Am I still a big fan! I am. But for the first time ever – I am starting to think Apple is spreading themselves way too thin.

Given their huge profit margins – I find this slightly appalling.

Silly Mozilla

You can say what you want about proper standards but there is such a thing as a de-facto standard. That is what HLS has become. Like it or not it’s winning for now. It’s the best segmented streaming video file delivery method going. MPEG-DASH looks cool but is taking it’s sweet time to arrive.

Firefox continually not supporting HLS is a huge mistake for their browser, their TV initiatives and their mobile phone OS.

Just silly.

This team is killing it!

You may not have heard of this team or know about all their apps they have built as a team or individually. I use dispatch, nextride and of course Spuul. Yes HC of clean shaven apps is the guy behind Spuul iOS. I need to check out clips.

This is a humble team folks but you know they are making it when they are having to explain how to prep for Apple promotions.

I stand by the statement – this is the best OS X and iOS team in Singapore – maybe Southeast Asia.

Love working with these folks.

http://blog.cleanshavenapps.com/app-store-promo-artwork-tips-and-sketch-template

Customer Service as a competitive advantage

I think about this a lot. We actually use it when we talk about Spuul versus the others. We don’t have phone support – I think something we will try to add eventually but we are fairly maniacal about replying to emaail, tweets, fb and app store comments in play store. Looking at you Apple for sucking big by not adding this feature. It is a mindset but I think one that is very worthwhile. There are some great points in here about the angles to take – I love the lose every fight one. Great point. I need to remember that one. Anyways – good advice here and I urge every startup to think about this more than they do. I am appalled at the customer service of a lot of local services. The black hole issue I have experienced more than a few times.

http://sivers.org/cs

Apple Quality is slipping – software wise.

Gruber of course goes deeper on this than I will but we all NOTICE it. My macbook air with Yosemite just randomly reboots whenever it wants. Safari crashes when I try to share a tweet from a url. Mail is well – abysmal. Hardware on the other hand is amazing but we could use some new laptops. Bottom line is a lot of Apple software related stuff just sucks right now. Let alone the 8.01 fiasco, healthkit, and the iCloud drive shit – a bunch of software or cloud related things are just not up to snuff quality wise. Add to it the broken app store process and one could give Apple a D at best right now. I love the stuff – still the best stack but I have said it before. They are doing too many things and not hiring enough people to fix it. They have cash – I don’t get it.

http://daringfireball.net/linked/2014/10/01/it-just-works

Android First

Untitled

The prevailing wisdom is to generally ship iOS first when it comes to mobile apps. However in certain circumstances when the region and the needs permit it, I think it can make more sense to go with Android first.

I met the http://stylhunt.com/ team while mentoring at JFDI and have been fortunate to stick with them past the program while they raise money and launch their product on a wider scale.

If you look at their target market – Thailand, the Android tools available to them and the fact that payments are not the first focus, then it makes complete sense to go Android first.

Yes – they have plans for iOS but at the moment they are rocking the Android charts and people are noticing.

Will try to interview Sam at some point for the blog.

iPhone 6

Had it since Friday. Initial thoughts.

– I can’t go back to a 5. Just too small now.
– 6 feels perfect to me but you have to get used to it. One handed use is fine.
– It is slippery – already dropped once. One the plane but hit the rug. Need a case I think.
– Battery life is better than my 5 but no amazing jump. I think battery is where a big improvement is needed.
– Screen is amazing. I think the combo of iOS 8 and the screen for reading and videos is stunning. The screen even feels closer to the display than ever before. I love the practically no edge thing on the sides.
– Finger print sensor is working great for me but I never had a 5s
– Extensions are cool but not really using many yet but the promise of it all is nice.
– I am playing with the keyboards but not sure I want to get hooked on them. I am undecided. Swype and Flesky are my current picks.
– It is much thinner and it just looks so slick compared to a 5 but maybe I just like this form factor more.
– Camera is better. Faster start. Pics look much better in general but I have not done a lot of photos yet.
– I think 6+ is cool but as an everyday phone I think too big and heavy for one handed stuff. But would have to play with it more.

Now I think 6 is amazing but need a big iPad and a smaller retina laptop. Hard to say.

Glad I am still holding Apple stock.